Terms of Service

Last updated: 8 October 2026

These terms are the agreement between you and AJTV Limited (Hong Kong), trading as Fit Nomads ("we", "us"). By purchasing or using our services you agree to them.

They cover everything we sell, and each product is bought and billed in its own way:

• The Fit Nomads app on iPhone and Android. You subscribe inside the app, and Apple (App Store) or Google (Google Play) bills you. Section 4.
• Online coaching with Abbey or Tijs. You arrange it with us directly and we bill you. Section 3.
• Website memberships bought before 2 October 2026. We stopped selling the app membership on this website on that date. Members who bought here before then keep it, on the terms in section 3.

Most of what follows applies to all of them. Where they differ, the section says so.

1. What we provide

We provide online health and fitness education. That comes in two forms:

• The Fit Nomads app, for iPhone, iPad and Android. A subscription app for training, food tracking, habits and travel planning, bought through the Apple App Store or Google Play. The app is free to download.
• Online coaching with Abbey or Tijs. Training and nutrition programs and one-to-one or group coaching, delivered remotely inside the Fit Nomads app.

Everything is delivered remotely. We hold no inventory and have no physical premises.

We provide general fitness coaching. We are not doctors, dietitians or medical practitioners, and nothing we provide is medical advice, diagnosis or treatment. Section 5 says more about that.

2. Eligibility and health

• You must be at least 18 years old. That applies to everything we run: buying coaching, creating a Fit Nomads account, and downloading, subscribing to or using the Fit Nomads app.
• You must be legally able to enter a contract.
• You confirm you are in general good health and able to take part in physical exercise.
• You agree to consult your doctor before starting, particularly if you are pregnant, recovering from injury or illness, or have any medical condition.

The service is built for adults and is not directed at children. We do not knowingly hold data from anyone under 18. If we find out an account belongs to someone under 18 we will close it and delete the data, and you can tell us at support@thefitnomadsofficial.com if you believe that has happened.

You take part at your own risk, and you are responsible for stopping and seeking medical advice if something feels wrong.

3. Coaching and website memberships: prices, payment and billing

This section covers what we bill you for ourselves. App subscriptions are billed by Apple or Google and are covered in section 4.

Coaching

• How you buy it. Coaching is not sold through a checkout on this website at the moment. To start, email support@thefitnomadsofficial.com or message us, and we agree the details with you in writing.
• Price and currency. Coaching is priced per week and varies by program and length, from AUD 95 per week up to USD 99 per week. Twelve weeks of one-to-one coaching with Abbey or Tijs is USD 999. See Programs & Pricing. We historically billed in Australian dollars (AUD) and now bill new programs in US dollars (USD), and some existing clients remain on AUD billing. Your bank may apply its own conversion or foreign transaction fees.
• Nothing is charged until you have agreed it. Before any charge we confirm in writing the exact amount, the currency, how often you are charged, the date of the next charge, and whether it renews. You give express consent to that before the first charge. Consent is never implied by purchase alone.
• Recurring coaching renews until you cancel. Where your coaching is billed as a recurring subscription, your card is charged automatically each billing period until you cancel. Where we agree a fixed program at a single price, it is charged once and does not renew.
• Card payments are processed by Airwallex. We never see or store your full card number.
• We send a confirmation email after purchase restating these terms.
• If a payment fails we may retry it and will contact you. Access may be paused until the account is up to date.
• We may change our prices, but never for a plan you have already purchased.

Website memberships bought before 2 October 2026

• Until 2 October 2026 the Fit Nomads app membership was also sold on this website and billed by Airwallex. That checkout is now closed, and new members subscribe in the App Store or Google Play.
• If you bought on the website, your membership carries on as before. It renews automatically at the price you joined at until you cancel. We do not change the price of a membership you already hold.
• You can cancel it online, yourself, at any time. Open the link to your membership page in your purchase confirmation email and press Cancel my membership. No email to us is needed. If you cannot find the link, email us and we cancel it for you. The Cancellation Policy has the steps.

Deleting your Fit Nomads account does not cancel any billing. Cancel first, then delete.

4. The app: App Store and Google Play subscriptions, and free access

The Fit Nomads app is sold as an auto-renewing subscription through the Apple App Store on iPhone and iPad, and Google Play on Android. When you subscribe inside the app, Apple or Google takes the payment and these rules apply instead of section 3.

• Apple or Google bills you, not us. Payment is charged to your Apple Account or Google Account when you confirm the purchase. We never see or hold your card details.
• Plans and price. There are two plans, monthly and yearly. As of 8 October 2026 they cost US$9.99 a month or US$79.99 a year in the United States. In other countries the store shows the price in your local currency. The price and billing period shown in the store at the moment you confirm are what you agree to, and that screen counts if it differs from anything written elsewhere.
• No free trial. Your first payment is taken when you subscribe.
• It renews automatically. Your subscription renews for the same period unless you cancel at least 24 hours before the current period ends. The renewal is charged within the 24 hours before the period ends.
• Price changes follow the store's rules. If we change the price, Apple or Google tells you before the new price applies to your subscription, and in some cases asks you to agree to it first. You can cancel before it applies.
• You manage and cancel it in your store account. On iPhone or iPad: open Settings, tap your name, tap Subscriptions, choose Fit Nomads and tap Cancel Subscription. On Android: open the Google Play Store app, tap your profile icon, tap Payments & subscriptions, then Subscriptions, choose Fit Nomads and tap Cancel subscription. Cancelling stops the next renewal, and you keep access until the end of the period you have already paid for.
• Refunds for app subscriptions are decided by Apple or Google, under their own policies. Apple: request a refund from Apple, at reportaproblem.apple.com. Google: Google Play refund policies. We cannot refund money Apple collected, but email us and we will help you put the request together.
• Deleting your account or the app does not cancel your subscription. Billing carries on until you cancel it in your store account. Cancel first, then delete, and if you have already deleted and are still being charged, email us and we will help you sort it out.
• App Store purchases are also subject to Apple's Media Services Terms and Conditions, and Google Play purchases to the Google Play Terms of Service, and to whatever the store shows you before you buy.

Free access. Downloading the app and creating an account costs nothing. Anything we give free of charge, such as features we make available without a subscription or access through a friends invite code, never asks for payment details and never turns into a paid subscription on its own. You only pay if you choose to subscribe in the App Store or Google Play. We may change or end free access at any time, and an invite code may be limited in number or switched off.

The licence for the app itself. The app is licensed to you rather than sold, under Apple's standard Licensed Application End User Licence Agreement ("the Apple EULA"), which is the app's standard EULA. These terms sit on top of it and cover the Fit Nomads service the app connects to: your account, your data, your subscription and the coaching side of things. Where the two disagree about the licence to use the software, the Apple EULA wins. Apple is not responsible for the Fit Nomads service and does not provide support for it, so bring anything you need to support@thefitnomadsofficial.com.

5. Guidance, estimates and medical advice

Everything the app and your coach give you is general fitness and nutrition education. Calorie and macro targets, energy-expenditure figures, the numbers read off a photo of your dinner, body-composition values and the weekly roundup are all estimates, worked out from published equations and from what you logged. They are not measurements of your body, and they can be wrong. The app says the same thing next to the numbers themselves.

None of it is medical advice, diagnosis or treatment, and we are not doctors, dietitians or medical practitioners. Talk to your doctor or a dietitian before changing how you eat or train, especially if you are pregnant, managing a health condition, recovering from injury, or have any history of disordered eating. Never delay or ignore advice from a medical professional because of something Fit Nomads told you, and if something feels wrong, stop and go and get it checked.

6. Delivery

Everything is delivered digitally. An app subscription unlocks the app as soon as Apple or Google confirms your payment. Coaching is delivered inside the Fit Nomads app, with your access set up and sent to your email within 24 hours of your first payment. See the Delivery Policy.

7. Cancellation and refunds

You can cancel at any time, and you cancel where you bought:

• App subscription: in your App Store or Google Play subscription settings (section 4). Refund requests go to Apple or Google.
• Website membership bought before 2 October 2026: online, from the membership page linked in your purchase confirmation email, or by email if you prefer.
• Coaching: by message to your coach in the app, or by email.

When refunds otherwise apply is set out in our Refund Policy, and cancellation in our Cancellation Policy, which both form part of these terms.

8. Geographic and export restrictions

We sell worldwide, with the following exceptions. We do not provide services to, and you may not purchase if you are located in or ordinarily resident in, any country or territory subject to comprehensive economic sanctions, or if you appear on any applicable restricted or denied party list. You are responsible for complying with the laws of your own country. We may refuse or cancel an order where we believe supplying it would breach sanctions or applicable law, and we will refund any amount paid in that case.

9. Acceptable use and your account

• Your program is licensed to you personally. Do not share your login, or resell, distribute or publish our materials.
• Keep your account details secure. One account per person.
• Use the app the way it is meant to be used. Do not copy, reverse-engineer or tamper with it, do not try to get around the subscription check, and do not use it in any way that breaks Apple's or Google's store rules or the law where you are.
• Be respectful in the member community, private coaching chat and coaching calls. Do not harass, threaten, discriminate, scam, share sexual or violent material, encourage self-harm, or expose somebody else's private information.
• You may report an incoming coaching message for human review or block and end coaching contact immediately in the app. Blocking removes chat access for both sides. We retain a narrow report and chat record where needed for safety, disputes and legal obligations.
• We may remove content or access for abusive behaviour, repeated misuse or a serious breach, without refund.

10. Intellectual property

All programs, videos, recipes, written materials and branding remain our property. You get a personal, non-transferable licence to use them for your own training while you have access.

11. Disclaimers and liability

Results vary. We do not guarantee any specific outcome, weight, body composition or performance result. What you achieve depends on factors outside our control, including your consistency, genetics, health and circumstances.

We provide our services with reasonable care and skill, but to the fullest extent permitted by law we exclude liability for indirect or consequential loss. Our total liability to you is limited to the amount you paid us in the 12 months before the claim. Nothing here excludes liability that cannot legally be excluded, including for death or personal injury caused by negligence, or your rights under mandatory consumer law.

12. Governing law

These terms are governed by the laws of Hong Kong, where AJTV Limited is incorporated, and the Hong Kong courts have non-exclusive jurisdiction. If you are a consumer you keep the benefit of any mandatory protections of your country of residence.

13. Changes

We may update these terms. The date at the top shows the current version, and changes are not applied retrospectively to a purchase you have already made.

Contact

AJTV Limited, trading as Fit Nomads. support@thefitnomadsofficial.com.