Last updated: 3 September 2026
This policy explains what we collect, why, who else touches it, how long we keep it, and how to get it deleted. It covers three things: the Fit Nomads iOS app, the website at thefitnomadsofficial.com, and our coaching services.
Most of what follows is about the app, because the app is where the real data lives. If you only want the app, start at section 2 and read to the end of section 10.
Data controller: AJTV Limited, incorporated in Hong Kong, trading as Fit Nomads. Registered office: 2301, 23/F Bayfield Building, 99 Hennessy Road, Wan Chai, Hong Kong. Contact: support@thefitnomadsofficial.com.
| Data | Why we have it |
|---|---|
| Your email address, and your name or handle if you set one | To create and sign you in to your account, and to match your membership to it |
| A user ID generated when your account is created | To attach your data to you and nobody else |
| Food and drink you log, calories, macros, meal titles, photo scans | To run Calorie Banking, your diary and your trends |
| Weight and weigh-in history | To show your weight trend and adjust your targets |
| Workouts, exercises, sets, loads, rest, personal records and training sessions | To run the Train world and your progress charts |
| Habits, streaks, your Elite Score and how you say you feel | To show your week honestly and keep score of behaviour, never of weight lost |
| Body-composition figures you keep from a DEXA report | To track composition over time. Only the values you confirm are saved |
| Sleep, resting heart rate and HRV, only if you type them in yourself | To show them alongside the rest of your week. The app does not read these from any wearable |
| Your daily step count from Apple Health, if you connect it | To open the "active day" in your Elite Score. See section 3 |
| Trips, cities and itinerary details you save | To run the travel side of the app |
| Your goal, targets, plan and unit preferences | To do the maths the way you want it done |
| Community tips you post, your votes, and reports you make | To run the community. See section 8 |
| Meal photos, DEXA report images, booking documents, place screenshots and voice recordings you choose to submit | Passed to an AI to read them, then discarded. We do not keep them as app history. See sections 4 and 5 |
| Optional, sanitised parser diagnostics | Only if you opt in, to make food and exercise recognition better. See section 6 |
| Crash reports, and a small ledger of voice timings | To find out that something broke, and how slow it was. See section 9 |
The app never asks for your location. There is no location permission and no code that requests one. We do not collect your contacts, your browsing history, or anything for advertising.
The app has no bloodwork or injury records, and no wearable integration beyond the Apple Health step count described below. If you have seen those mentioned in older material, they are not in the app you have.
If you connect Apple Health, the app reads one thing: your daily step count. That is the only Health data type it asks for and the only one it can see.
You can hold the mic and say what you ate or what you lifted.
When you speak a list of foods, anything the app already recognises is matched on your phone. Only the part it could not work out is forwarded, and only if you have agreed to that.
Some features in the app send what you are logging to an AI company to read it. Two companies receive anything: Anthropic, who make Claude and who handle food photos, food descriptions, the weekly summary and the rest of the reading features, and OpenAI, who transcribe voice on the fallback path. Nothing goes to either of them without your consent.
Consent is asked per feature, not once for everything. Before the first time a feature sends anything, the app shows you a sheet that names the company, says exactly what will be sent, and offers you a way to do it by hand instead. Agreeing to one feature does not agree to any of the others, and you can say no to all of them and keep using the app.
| Feature | Who processes it | What they receive |
|---|---|---|
| Reading your meals | Anthropic (Claude) | The photo or the words you are logging right now. Not your weight, not your Health data, not your history |
| Transcribing your voice | OpenAI | That single recording, with nothing attached to it |
| Reading your body-composition reports | Anthropic (Claude) | The DEXA report image you choose, which may show your name, your clinic and your measurements |
| Reading your bookings | Anthropic (Claude) | The booking file you pick, which may include your name and the address you are staying at |
| Reading a place off a screenshot | Anthropic (Claude) | The single screenshot you pick, to work out what place is in it. Not the rest of your camera roll, and not the rest of your trip. Nothing is added to your trip until you confirm it |
| Reading your training notes | Anthropic (Claude) | The description of that session |
| Writing your weekly roundup | Anthropic (Claude) | More than the others, and we say so on the sheet: your meals and calories, your training and lifts, your habits, your weight and weight trend, your streak and your goal. Not your Apple Health step count, your name or your email |
| Screening community tips | Anthropic (Claude) | The text of the tip you are posting |
Two rules run across that whole table.
The rule under both of those: a feature sends what its sheet says it sends, and nothing more. Where the thing you picked happens to carry your name — a DEXA report with the clinic's header on it, a hotel booking with your reservation on it — the sheet says so in advance, which is why those two are worded the way they are in the table above.
Anthropic and OpenAI act as our processors. They handle the one request, send the result back, and are not permitted to use what you send for their own purposes. None of it is used for advertising, by them or by us, and we do not sell it.
Community screening is the one that does not have its own on/off switch. Every tip is screened before anyone else can see it, so posting publicly without a check is not something we offer. It is set out in the community rules you accept before you post.
Everything else in this table can be turned off in Profile → Account & units → AI & voice, which lists every feature, who it goes to, and the date you agreed. Turning one off stops anything further being sent. It does not reach back and delete what has already been processed, so if you want us to chase that up, email us.
These choices are remembered per device on purpose. Agreeing on your iPhone does not silently agree on your iPad.
Food and exercise recognition gets better when we can see the phrases it got wrong. This is off unless you switch it on, and the app works exactly the same either way.
Never leaves your device: your AI permission choices, your Apple Health connection choice, your parser-feedback opt-in, your acceptance of the community rules, and the local ledger holding your full spoken phrases and voice error diagnostics.
Synced to your account when you are signed in: essentially everything else you have logged. Food, weights, workouts, body composition, any sleep or heart-rate figures you typed in, today's step count, habits, trips and itineraries, your profile, plan and preferences, your voice settings and the timing ledger. It is stored in our database at Supabase so it survives a lost phone and follows you across devices.
On an iPhone, a copy is also mirrored into the app's native storage, which means it can be included in your own iCloud or iTunes device backup. That backup belongs to you, not to us.
If you post in the community, be aware of what is public.
When the app hits an error it sends us a small report so we find out it happened: the error message and stack, which screen you were on, the build number, and whether you were on iOS or the web. There is no name, no email and no user ID in it, it is capped, and it goes to our own server logs. There is no third-party crash or analytics service in the app.
The app also keeps a short ledger of voice timings, the last twenty or so, to work out why the mic felt slow. It holds millisecond measurements and stage names. No audio, no transcripts. It syncs with the rest of your account data and appears in your export.
There are two ways to hold a Fit Nomads membership, and they are handled differently.
Deleting your account does not cancel your billing. An Apple subscription must be cancelled in Settings → Apple Account → Subscriptions. A website subscription needs to be cancelled through us. Please do that first, or email us and we will sort it out. Our Terms of Service set this out in full.
If you buy coaching or use the website rather than the app, we collect your name and email, your payment through Airwallex, and the health and fitness information you choose to share so we can write your program. That includes goals, training history, measurements, dietary preferences and anything you tell us about injuries. You choose what to share and you can decline any of it.
We use only the basic website analytics needed to see which pages are useful, and no third-party advertising trackers. You can block cookies in your browser and the site will still work.
Only the providers we need to run this properly:
We may also disclose data where the law genuinely requires it. We do not sell your personal data and we do not share it for anyone else's advertising.
We are a Hong Kong company, our members are all over the world, and our providers are based in various countries including the United States and the EU. So your data will cross borders. Where it leaves your region we rely on our providers' standard contractual clauses and equivalent safeguards. If you would like to know where a particular provider stores data, ask us and we will tell you what we know.
Wherever you live, you can ask us to give you a copy of your data, correct it, delete it, restrict or object to how we use it, or send it somewhere else. If you are in the UK, EU or another region with equivalent law, those are your rights under that law, and you can also complain to your local data protection authority. We would rather you came to us first.
Three of these you can do yourself, right now, without asking anyone. They all live in the same place in the app: Profile → Account & units, and then scroll to Your data.
If you would rather not do it yourself, or you no longer have the app, email support@thefitnomadsofficial.com with "Data request" in the subject and say what you want — a copy of your data, a correction, or your account deleted. We confirm within 2 business days and complete within 30 days. We will tell you if we have to keep something for legal reasons, such as invoices.
In plain terms: we process your account and logging data because we need it to give you the app you signed up for; we process health information such as your weight, your food and your step count on the basis of your explicit consent, which is why the app asks before it touches Apple Health; we use consent for the AI features and the optional diagnostics; and we keep financial records because the law says we must. This is a description, not legal advice.
You need to be 18 or over to buy from us, to hold a Fit Nomads account, or to use the Fit Nomads app. That is the same rule on the website and in the app, and our Terms of Service say it too. The service is built for adults, it is not directed at children, and we do not knowingly collect data from anyone under 18. The App Store shows a 9+ rating, which describes the content rather than who we sign up. If you believe someone under 18 has created an account, email us and we will close it and delete the data.
Everything travels over HTTPS. Your data in our database is protected by row-level security, so your account can only reach its own rows. Card details are handled by Apple or Airwallex and never by us. Health permissions are controlled by Apple Health and by an in-app consent we ask for first. AI processing is purpose-by-purpose and gated on your explicit agreement, which is enforced in code and checked by our tests. No system is perfectly secure, but we take this seriously and we will tell you promptly if something material happens.
If we change this policy we will update the date at the top, and email you if the change is significant.
AJTV Limited, trading as Fit Nomads. support@thefitnomadsofficial.com. A human replies, within 2 business days.