Cancellation Policy

Last updated: 8 October 2026

In short: cancel where you bought, at any time, without speaking to anyone. An app subscription is cancelled in your App Store or Google Play subscription settings. A website membership bought before 2 October 2026 is cancelled online, from the membership page linked in your purchase confirmation email. Coaching is cancelled by message to your coach in the app, or by email. Your access continues until the end of the period you paid for.

1. The Fit Nomads app, bought in the App Store or Google Play

This is how almost everyone subscribes. Apple or Google bills you, so you cancel in your store account. It takes a few taps, and you do not need to contact us.

iPhone or iPad (App Store)

  1. Open the Settings app.
  2. Tap your name, then Subscriptions.
  3. Choose Fit Nomads and tap Cancel Subscription.

Apple's own steps, including how to cancel from a Mac or the web, are at Cancel a subscription from Apple.

Android (Google Play)

  1. Open the Google Play Store app.
  2. Tap your profile icon, then Payments & subscriptions, then Subscriptions.
  3. Choose Fit Nomads and tap Cancel subscription.

You can also do it in a browser at play.google.com/store/account/subscriptions. Google's own steps are at Cancel, pause, or change a subscription on Google Play.

To stop the next charge, cancel at least 24 hours before your current period ends. You keep access until the end of the period you have already paid for. Deleting the app or your Fit Nomads account does not cancel the subscription, so cancel first.

2. Website memberships bought before 2 October 2026

We stopped selling the membership on this website on 2 October 2026. If you bought it here before then, you cancel it online, yourself, in two taps.

  1. Open your purchase confirmation email from Fit Nomads and tap the link to your membership page, next to Billing. It opens Manage your membership, your own secure page on this website.
  2. Tap Cancel my membership, then confirm.
  3. The page confirms straight away that your membership is cancelled and no further charges will be taken.

Cannot find the email? Email support@thefitnomadsofficial.com from the address you used at checkout, with "Cancel" in the subject. You do not need to give a reason. We cancel it and reply to confirm within 2 business days, usually the same day, and we treat the date you emailed us as the date you cancelled.

3. Coaching

Coaching is arranged with us directly, so you cancel with us directly, in the same way you set it up. Either of these is enough:

We stop the next charge and confirm in writing within 2 business days, usually the same day. The date you told us is the date you cancelled. If your coaching came with a link to a membership page, you can also cancel there yourself at any time.

4. When cancellation takes effect

Cancellation takes effect immediately for future payments. No further charges are taken from the moment you cancel.

Your access continues until the end of the period you have already paid for. You are not cut off the second you cancel, and you keep what you paid for. We do not pro-rata or part-refund the period you are currently in. When a refund does apply is set out separately in our Refund Policy.

5. No lock-in

There is no minimum term you cannot leave, no cancellation fee, and no penalty for cancelling. You do not have to speak to anyone, sit through a retention offer, or explain yourself.

6. Free access

Free features in the app, and access through a friends invite code, cost nothing and never turn into a paid subscription on their own. There is no free trial that converts to a paid plan. So there is nothing to cancel unless you chose to subscribe.

7. Refunds on cancellation

Cancelling stops future payments. It is not automatically a refund. If you think a refund applies to your situation, see our Refund Policy. You can cancel and request a refund separately.

8. If we cancel

We may cancel a program in cases of abuse, sharing of account access, or non-payment. If we cancel for a reason that is not your fault, we refund any period you paid for but did not receive.

Contact

support@thefitnomadsofficial.com, replies within 2 business days.